Shipping policy

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

WE FULFILL OUR ORDERS WITHIN FEW HOURS AFTER ORDER WAS PLACED, ALWAYS AT SAME DAY TO BE ABLE TO OFFER SHOP PROMISE. FOR THAT REASON, ORDERS CAN NOT BE CANCELLED. PLEASE MAKE SURE TO CHECK YOUR ORDER BEFORE PLACING IT.

Any cash bonus will not be refunded, but a store credit can be issued included bonus as an option. 

PET FOOD IS NOT REFUNDABLE OR RETURNABLE!

Do not ship back without our consent.